How long does shipping take?
Quick — because freshness is half of what you’re buying. Every order ships with USPS Priority, and we send out all orders daily at 2 PM, Monday through Saturday — order before the cutoff and your tea leaves the Hive the very same day. We also pack to order, not from a shelf of pre-boxed parcels: your pouches are filled and sealed the day they ship, so what heads your way is exactly as fresh as what sits in our own tins.
Once it’s in the mail, Priority delivery typically takes 2–3 business days. In practice that means tea ordered Tuesday morning is usually steeping in your kitchen by Friday — and the moment your parcel is scanned in, a tracking number lands in your inbox so you can watch it travel.
Conclusion
We’ll be straight about the one part we can’t control: every now and then a local USPS facility adds a day or two to the journey. It’s rare — but if your tracking sits still longer than a couple of business days, write to us and we’ll chase it personally until it moves. Our part happens fast, and we make sure the rest does too. The kettle shouldn’t have to wait.
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