Terms and Conditions
Product Disclaimer All products sold by Hive Botanical Teas are food products intended solely for brewing and enjoyment as beverages. We make no health or medicinal claims about our teas, and nothing published on this website should be read as advice about health, nutrition, or diet — for questions of that kind, please speak with a qualified professional. As natural agricultural products, our teas may vary slightly in appearance, aroma, and taste from harvest to harvest and from the photographs displayed on our website. A complete list of ingredients, including potential allergens, is provided on every product page and package label.
Product Use & Handling Customers assume responsibility for reviewing product ingredients and allergen information prior to consumption, and for preparing products as directed. Customers who are pregnant or nursing, have existing medical conditions, or take medication are advised to consult a qualified professional regarding their diet, including caffeine and herbal ingredients. Hive Botanical Teas recommends storing all products in sealed containers away from light, heat, moisture, and strong odors. Please exercise ordinary caution when handling boiling water and hot beverages.
Liability Waiver To the fullest extent permitted by applicable law, and without affecting any statutory rights held by consumers, Hive Botanical Teas’ liability in connection with any order is limited to the amount paid for that order. We accept no responsibility for third-party handling of our product(s) after delivery. This provision becomes effective upon the intended recipient’s reception of their order. The intended recipient is defined as the individual who receives the product at the shipping address specified in the customer’s order details.
Age Policy Our website and our teas are welcome to visitors of all ages. Because placing an order forms a purchase agreement, we simply ask that minors shop with the involvement of a parent or legal guardian.
Customer Data Customers understand that Hive Botanical Teas’ operations and business will utilize their personal data. This information is used for contact purposes, order shipment, and payment processing. For more information about how we protect and use personal data, please refer to our Privacy Policy.
Customer Accounts Hive Botanical Teas reserves the right, to the extent permitted by applicable law, to suspend or terminate any user’s access to our website, and to decline orders or payment methods, where we reasonably suspect fraud, payment abuse, or misuse of our website or products. We reserve the right to block any account, phone number, IP address, email address, shipping or billing address connected to such activity.
Disputes Any legal disputes concerning this website will be handled in the European Union, without prejudice to any mandatory consumer protections applicable in the customer’s country of residence.